Rental information and frequently asked questions
Clear answers about inquiries, prices, driver requirements, mileage, pickup, return, and human confirmation with the Erent team.
Does sending my dates confirm a booking?
No. Sending dates creates a rental inquiry. The Erent team contacts you to confirm the vehicle, availability, final price, pickup, and rental terms before anything is agreed.
How are availability, the exact car, and final price confirmed?
The prices shown online are baseline daily rates. After you send your dates, our team checks the available physical vehicle and confirms its model year, final price, and trip details directly with you.
What insurance is included?
Comprehensive insurance is included with every rental. Our team confirms exactly what's covered for your trip before you drive.
Is there a refundable deposit?
Yes. The refundable deposit is USD 100. It is returned when the car comes back and is reduced only for damage or missing fuel. Our team confirms how it is taken before pickup.
What are the driver age and experience requirements?
The minimum driver age is 24, with at least 2 years of driving experience. Our team checks the driver's documents before confirmation.
How much mileage is included?
200 km per day is included. Unlimited mileage can be arranged for an additional USD 10 per day and is confirmed with the team.
Where do I pick up and return the car?
Standard pickup and return are near Karvasla Shopping Mall on Tsotne Dadiani Street. A custom pickup anywhere in Tbilisi, including Tbilisi International Airport, is a fixed USD 20 per pickup. Custom return follows the identical, separate USD 20 policy. Custom pickup and custom return together are USD 40. We confirm the exact place and time before the rental.
How are payment details confirmed?
Prices are shown in USD and GEL for comparison. Payment is arranged directly with the Erent team, who confirm the final amount and payment details before your rental.
What if my plans change?
Sending an inquiry costs nothing and does not commit you to a rental. Tell our team as soon as your dates or route change so we can adjust or cancel the inquiry with you.
Can I use a particular car for my route or season?
Ask us about the road, destination, border crossing, or season before confirmation. Suitability depends on the exact car, current conditions, and trip details, so the website does not make a universal route-access promise.